How to Play

Basic Information

• How do I accept my seasonal-event rewards?
• How do you move the player?
• I don't know what to do next. Help!
• Cutscene animations after clearing a seasonal event will no longer appear.
• What does the "Moving in" time at the bottom left of the map mean?
• There's something I don't understand about the game. What should I do?

Items

• I was supposed to receive an item from the Log-In Bonus or from completing a Stretch Goal or Timed Goal, but it's not appearing in my Items list! What should I do?

Animals

• An animal won't ask me for any more favors. What should I do?

Photos / AR Camera

• [Android]I can't save photos.
• [iOS]I can't save photos.
• [Android]I can't use the AR Camera or AR Cabin on my AR-capable device.
• [iOS]I can't use the AR Camera or AR Cabin on my AR-capable device.

How to Set Up

• How can I change my language setting?
• Can I change my country setting?
• Can I change my character's appearance after I've started the game?
• Can I change my character's name?

Change Date

• How can I receive the Log-In Bonus?
• When are the Log-In Bonuses and Daily Goals updated?

Issues

• [Updated on 6/24] Unable to press [Kudo] stamp
• Animal Crossing: Pocket Camp isn't working properly!