How to Play

Basic Information

• Why isn't my question listed in this FAQ?
• What are Traveling Sales?
• Why did the Pocket Picture Challenge disappear?
• How do I accept my seasonal-event rewards?
• How do you move the player?
• I don't know what to do next. Help!

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Items

• I didn't receive rewards for reaching the goal in Blathers's Treasure Trek.
• How do I remove unwanted furniture or clothing items from my inventory?
• I was supposed to receive an item from the Log-In Bonus or from completing a Stretch Goal or Timed Goal, but it's not appearing in my Items list! What should I do?

Animals

• Why do guests at my campsite and cabin keep swapping out on their own?
• An animal won't ask me for any more favors. What should I do?

Photos / AR Camera

• [Android]I can't save photos.
• [iOS]I can't save photos.
• [Android]I can't use the AR Camera or AR Cabin on my AR-capable device.
• [iOS]I can't use the AR Camera or AR Cabin on my AR-capable device.

How to Set Up

• How do I register or remove Favorite Items?
• How can I change my language setting?
• Can I change my country setting?
• Can I change my character's appearance after I've started the game?
• Can I change my character's name?

Change Date

• How can I receive the Log-In Bonus?
• When are the Log-In Bonuses and Daily Goals updated?

Issues

• My Layout Designs won't save, and furniture items keep being placed automatically.
• Animal Crossing: Pocket Camp isn't working properly!