If you can't access Pocket Camp Club features despite being currently subscribed to a plan, you can resolve this issue by selecting Restore Pocket Camp Club Data Settings.
After confirming that you are logged in with the account that is subscribed to Pocket Camp Club, you can attempt to Restore Pocket Camp Club Data Settings.
Steps to Restore Pocket Camp Club Settings (Note: There are two methods.)
■ From Menu
① Tap the menu button at the bottom right of the screen.
② Tap Settings.
③ Scroll to the very bottom of the Settings page.
④ Tap Restore Pocket Camp Club Data Settings.
⑤ Tap Confirm.
■ From the Pocket Camp Club Menu
① Tap the menu button at the bottom right of the screen.
② Tap Pocket Camp Club. (Note: This icon might say Free Trial.)
③ Tap Having trouble?
④ Tap Restore Pocket Camp Club Data Settings.
⑤ Tap Confirm.
Check Store Account
If the Restore Pocket Camp Club Data Settings option does not resolve the issue, please check that the account you are currently using is the same as the account you used to subscribe to Pocket Camp Club.
If you are using a different store account, please log in to the account that is subscribed to Pocket Camp Club, and then try tapping Restore Pocket Camp Club Data Settings again.