If you cannot receive tunes with the Send a Tune feature, please try the following:
• Increase the volume of the smart device sending the tune.
• Place the tune-sending device's speakers closer to the tune-receiving device's microphone.
• The Send a Tune feature works best in a quiet setting.
• Depending on your smart device's compatibility, the Send a Tune feature may not be possible. If the Send a Tune feature still does not work properly after multiple attempts, please try adding your friend using a different method, such as exchanging player IDs.