Please check if any of the following applies.
- I've forgotten my Nintendo Account password.
See I've forgotten the password for my Nintendo Account. What should I do?
- I've forgotten the email address I used to register my Nintendo Account.
You can resolve this by the following methods.
■ Confirm your email address from the save data you're currently playing * This method only reveals your email address partially
From within the game, navigate to Settings, then select Nintendo Account Management.
* If a child's account is linked, their name will be displayed.
■ Search by the email address you're using
① Open the Nintendo Account log-in screen
* You can access the log-in screen from this URL: https://accounts.nintendo.com/
② Select Forgot your password?
③ Enter your email address and press Submit
If you receive an email, that is the address you used to create your Nintendo Account.
If you do not receive an email, the following could be the cause of the issue.
・ This is not the email address you used to create your Nintendo Account.
・ You incorrectly entered your email address.
・ Your email settings are set to block incoming emails
■ Confirm your email address by checking the the email you received when your Nintendo Account was created
When you create a Nintendo Account, you will receive an email titled "Nintendo Account Creation" from firstname.lastname@example.org.
Please see if you still have this email.
If you still cannot resolve the issue after trying the above methods, please check the Nintendo Customer Support page (http://support.nintendo.com).