- About the Pocket Camp Club system
- When You Are Unable to Use Pocket Camp Club Features
- Pocket Camp Club membership rights
About the Pocket Camp Club system
Subscription to the Pocket Camp Club is tied to the Google Account you joined the plan with, not the app save data.
Therefore, the following conditions must be met in order to use the Pocket Camp Club service:
- The Google Account you joined with must be selected in the Google Play Store.
- The app must be installed while the Google Account you joined with is selected in the Google Play Store.
| If the Google Account used when you installed the app and the Google Account used when you joined the Pocket Camp Club are the same, you will be able to use Pocket Camp Club features. |
* As Pocket Camp Club membership rights are tied to your Google Account, please note that your Google Account is not compatible with operating systems other than Android, and rights cannot be transferred across operating systems.
When you are unable to use Pocket Camp Club Features
If you cannot use the Pocket Camp Club features even during your membership's validity period, your Google Account membership data may not be properly linked to your save data.
This may be caused by the following reasons:
- The Google Account selected in the Google Play Store may differ from the Google Account with which you joined the Pocket Camp Club.
- The Google Account selected in the Google Play Store may differ from the Google Account used to install the app.
If you cannot use Pocket Camp Club features even during your membership's validity period, please see [Android] Why can't I use Pocket Camp Club features even during my membership's validity period?.
| If the Google Account used when you installed the app and the Google Account used when you joined the Pocket Camp Club are different, you will not be able to use Pocket Camp Club features. |
Pocket Camp Club membership rights
You can only join the Pocket Camp Club with one save data per one Google Account.
If you wish to join the Pocket Camp Club with multiple save datas, you must use multiple Google Accounts.
If you attempt to join the Pocket Camp Club with a different save data or attempt to Restore Pocket Camp Club Settings using an Google Account you've already joined the Pocket Camp Club with, your Pocket Camp Club membership rights will be transferred.
| If your membership rights maintained in save data A are transferred to save data B, you will no longer be able to use Pocket Camp Club features with save data A. |
If your Pocket Camp Club membership rights were transferred to another save data, you will temporarily be unable to re-transfer them from that save data to another save data (including the original save data) for a certain period of time.
| If the rights have been transferred, they temporarily cannot be re-transferred for a certain period of time. |
Please be careful if you are using one Google Account on multiple devices.
▼ Examples of using one Google Account on multiple devices and playing with different save data.
- You are playing on multiple devices (smartphones, tablets, etc.) with different save data.
- You are using one Google Account on multiple devices in order to pay together as a family.
- You've given a device you used in the past to a family member with your Google Account still logged in.
If any of the aforementioned issues occur, you can attempt to return membership rights to your original save data by using Restore Pocket Camp Club Settings after the period during which you cannot transfer is over.
You can check how long the period you cannot transfer is by attempting to Restore Pocket Camp Club Settings.
* Please see How can I Restore Pocket Camp Club Data Settings? to learn how to do this.